Terms and Conditions
Welcome to Transform Recovery. These Terms and Conditions govern your access to and use of https://transformrecovery.co.uk ("the Website"). By accessing or using this Website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please do not use this Website.
1. About Transform Recovery
Transform Recovery is a UK website that provides information about addiction, recovery and rehabilitation services. We help individuals and families find suitable addiction treatment providers and rehabilitation services across the United Kingdom.
Our Website is designed to provide information and enable users to request support or make enquiries about addiction treatment services.
2. Use of the Website
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the Website.
You must not:
Use the Website for any unlawful, fraudulent or malicious purpose.
Knowingly submit false, misleading or inaccurate information.
Attempt to gain unauthorised access to the Website, servers or associated systems.
Introduce viruses, malware or other harmful software.
Interfere with the security, operation or performance of the Website.
Copy, reproduce, modify, distribute or exploit any Website content without our prior written permission.
We reserve the right to restrict or terminate access to the Website where these Terms are breached.
3. Treatment Enquiries
When you submit an enquiry through our Website, you confirm that the information you provide is accurate and complete to the best of your knowledge.
Where appropriate, your enquiry may be shared with one or more carefully selected addiction treatment providers or rehabilitation centres so they can contact you regarding the services you have requested.
Submitting an enquiry does not guarantee that you will receive a response, consultation or admission to a treatment programme.
Submitting an enquiry does not create a contract between you and Transform Recovery.
Any treatment recommendations, assessments, admission decisions, pricing, availability, timescales or services offered following your enquiry are provided solely by the relevant treatment provider. Any agreement for treatment or rehabilitation services is made directly between you and that provider.
4. Medical Information Disclaimer
The information provided on this Website is intended for general educational and informational purposes only.
Nothing on this Website constitutes medical advice, diagnosis or treatment.
You should always seek advice from a qualified healthcare professional regarding any medical condition, addiction or mental health concern.
If you or someone else is experiencing a medical emergency, call 999 immediately or seek emergency medical assistance.
5. Pricing and Availability
Any costs, fees or quotations relating to addiction treatment are provided by the relevant rehabilitation provider.
Treatment availability, admission criteria, waiting times and pricing may vary and are outside our control.
Transform Recovery accepts no responsibility for pricing, treatment availability, clinical decisions or services provided by third-party rehabilitation providers.
6. Website Content
We make every reasonable effort to ensure the information published on this Website is accurate, current and helpful.
However, we do not guarantee that all information is complete, accurate or free from errors. Content may be updated, amended or removed without prior notice.
Information provided on this Website should not be relied upon as a substitute for professional medical, legal or financial advice.
7. Intellectual Property
Unless otherwise stated, all content published on this Website, including text, graphics, logos, photographs, icons, layouts, design elements and other materials, is owned by or licensed to Transform Recovery.
You may access and print content for your own personal and non-commercial use.
You may not reproduce, copy, modify, republish, distribute or commercially exploit any Website content without our prior written permission.
8. Third-Party Websites
Our Website may contain links to third-party websites for your convenience.
We do not control, endorse or accept responsibility for the content, security, availability or privacy practices of external websites.
Accessing third-party websites is entirely at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, Transform Recovery shall not be liable for any direct, indirect, incidental, consequential or financial loss arising from:
Your use of this Website.
Your inability to access or use the Website.
Errors, omissions or inaccuracies within Website content.
Reliance placed upon information published on the Website.
Delays in responding to enquiries.
Decisions made by treatment providers regarding admissions or treatment.
The actions, omissions, pricing or services provided by third-party rehabilitation providers.
Loss of business, profits, contracts, goodwill or anticipated savings.
Nothing in these Terms excludes or limits liability where such liability cannot legally be excluded.
10. Privacy and Cookies
Your use of this Website is also governed by our Privacy Policy and Cookie Policy, which explain how we collect, use, store and protect your personal information.
By using this Website, you acknowledge that you have read these policies.
11. Website Availability
While we aim to keep the Website available at all times, we do not guarantee uninterrupted access or error-free operation.
We reserve the right to suspend, modify, restrict or discontinue all or part of the Website at any time without notice.
12. Changes to These Terms
We may update these Terms and Conditions from time to time to reflect changes in our business, legal requirements or the operation of the Website.
The latest version will always be published on this page and will take effect immediately upon publication.
13. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any dispute arising from the use of this Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions regarding these Terms and Conditions, please contact us using the contact details or enquiry form available on our Website.